Our Services

We offer end-to-end visa and logistics support for crew changes in Indonesia. Our services are designed to ensure fast, compliant, and seamless transitions for both on-signers and off-signers.


Letter of Invitation (LOI)

For shipping companies, ship managers, or manning agencies applying for crew visas directly at an Indonesian embassy or consulate, we can issue an official Letter of Invitation (LOI) on your behalf. Requirements:

  • Full passport details of each crew member
  • Vessel particulars (name, IMO, flag)
  • Port of call in Indonesia
  • Name of your local shipping agent

Once received, we issue the LOI promptly. A nominal administrative fee applies.


Entry Visa Application (B211A – Crew Visa)

We handle the whole application process for the Indonesian B211A Crew Visa—the only compliant visa for seafarers joining vessels in Indonesia. Please provide:

  • Number of crew members
  • Planned joining date
  • Full names and passport copies
  • Seaman’s Book details
  • Vessel particulars and port of call
  • Contact your local agent in Indonesia

Upon receipt, we’ll send a Proforma Document Authorisation (PDA) for your approval. Once confirmed, we apply for Indonesian Immigration and manage the process until the visa is approved.


Airport Assistance (Meet & Greet + Local Transport)

Our local representatives provide personalised meet-and-greet services at major international airports (Jakarta, Bali, Surabaya, Batam, etc.), including:

  • Assistance with immigration and customs clearance
  • Document verification
  • Coordination of onward transport to the vessel

We can also arrange:

  • Short-stay hotel accommodation (if joining is delayed)
  • Direct transfer from the airport to the port


On-Joining Formalities at Port

To ensure smooth boarding, we coordinate with the Harbour Master’s Office and port authorities to:

  • Secure necessary port entry permits
  • Facilitate crew verification and documentation checks
  • Enable a timely connection to the vessel


Off-Signer Arrangements
For relieved crew members (off-signers), we manage all disembarkation from ship and departure formalities, including:
  • Exit Permit Only (EPO) processing with Immigration
  • Coordination with the Harbour Master for port clearance
  • Airport transfers, hotel stays (if needed), or direct connection to international flights


Let us handle every detail—so your crew changes run smoothly, compliantly, and on schedule. Contact us today with your crew rotation details for a fast response and quote.